Executive Director
The nature and extent of training required for the Executive Director position includes a bachelor’s degree in healthcare, human services, public administration, or a related field. The Executive Director should have experience in managing and leading a large organization, including managing budgets, staff, and programs. They should also have knowledge of federal and state laws and regulations related to developmental disabilities.
The experience required for the Executive Director position includes a minimum of five years of progressive management experience in the healthcare or human services field, including experience in budget management, strategic planning, and program development. The Executive Director should have experience of working with people with developmental disabilities and their families.
Functions
- The Executive Director ensures quality and safe delivery of DDA services by developing and implementing short and long-range goals which reflect the agency’s goals and objectives.
- Develops short- and long-term policies, fiscal goals and job description for the agency and for its representatives.
- Ensures planning through the implementation of corrective action, updating policies and procedures, making sure that it reflects on the quality and safe delivery of the agency’s services.
- Evaluate and monitor performance while ensuring compliance with federal, state and local regulations.
- Acts as a responsible party for the purpose of updating agency license(s).
- Also take part in the implementation of the agency’s policies periodically to ensure compliance with the law.
- Monitors and evaluates staff job performance on a regular basis to ensure conformity to job description.
- Assesses and revises the agency’s financial policies and procedures and records all financial operations.
- Salary increases are recommended according to policy and procedure. Ensures that paychecks are distributed according to policy.
- Evaluates and implements budget, plan, and cost control policies and procedures.
Nursing Director
The nature and extent of training required for the Nursing Director position includes a bachelor’s degree in nursing or a related field. The Nursing Director should have a current nursing license in Maryland and have experience in providing healthcare services to individuals with developmental disabilities. They should also have knowledge of federal and state laws and regulations related to nursing and developmental disabilities.
The experience required for the Nursing Director position includes a minimum of five years of experience in nursing, with at least two years in a supervisory or management position. The Nursing Director should have experience in managing a nursing team, developing nursing care plans, and providing training to nursing staff.
Function
- Services to Agency clients are planned, directed, coordinated, and monitored by the director.
- Contributes to the formulation of the agency’s framework, clinical and administrative practices, and annual operating and capital budgets for the Agency.
- Takes part in the company’s long-term strategic planning processes.
- Fill in as Acting Agency Administrator if needed.
- Creates and implements strategies for educating patients and their loved ones about the variety of nursing care services available and local support networks available to them.
- Maintains regulatory compliance by reviewing records monthly.
- Keeps in touch with physicians as a liaison.
- Helps managers oversee clinical staff and schedules appointments.
- Develops and delivers in-house training courses to staff to address their continuous education and development needs.
- Checks up on clinical managers to see how they’re doing and gives them feedback on how they may improve their own evaluation methods.
- Guarantees that all patient medical files are kept in accordance with applicable regulations.
- Has a hand in the clinical staffing decisions at the Agency, including hiring, performance reviews, and firing.
- Keeps a full stock of the materials and tools needed to serve the Agency’s customers.
- Identifies methods for identifying client needs, delivering on those needs, and measuring the success of Agency actions. Makes use of this information to guide development inside the Agency.
- Within the constraints of available resources, prioritizes service delivery.
- Assesses the Agency’s clientele and, as necessary, tailors’ services to meet the unique care requirements of those with certain diagnoses.
- Creates Quality Improvement Groups to focus on Critical Needs.
Human Resource Director
The nature and extent of training required for the Human Resource Director position includes a bachelor’s degree in human resources, business administration, or a related field. The Human Resource Director should have knowledge of federal and state laws and regulations related to human resources and developmental disabilities. They should also have experience in developing and implementing HR policies and procedures, employee relations, compensation, and benefits administration.
The experience required for the Human Resource Director position includes a minimum of five years of experience in human resources, with at least two years in a supervisory or management position. The Human Resource Director should have experience in managing HR functions, developing, and implementing HR policies and procedures, and providing guidance to management and staff on HR-related matters.
Functions
- Responsible for answering staff inquiries, providing contract interpretation and administration, and mediating workplace disputes.
- Evaluates current salary and benefits plans and adjusts to create market-competitive offers and guarantee adherence to all applicable regulations.
- Provides counsel to management on areas of organizational policy, such as sexual harassment and equal employment opportunity, and suggests improvements.
- Manages employees and their schedules, mediates conflicts, terminates workers, and oversees disciplinary actions.
- Develops and leads employee orientation programs that inspire enthusiasm for the company’s mission.
- Employees’ work is evaluated, and corrective measures are taken if necessary, according to the results.
- Provides input on or gives final approval to initiatives aimed at enhancing employees’ skill sets.
- Manages the organization’s pay and benefits, as well as its performance management, and its safety and leisure initiatives.
- Manages how the organization’s guidelines are shared, understood, and implemented.
- Maintains contact with the company’s upper management and staff to offer advice and counsel.
- Responds to and handles requests and problems from upper management.
- Making and sticking to a budget for human resources-related expenses.
- Keeps track of employee information such hiring dates, promotions, performance reviews, and sick days.
Program Director
The nature and extent of training required for the Program Director position includes a bachelor’s degree in healthcare, human services, social work, or a related field. The Program Director should have experience in managing programs and services for individuals with developmental disabilities, including program development, implementation, and evaluation. They should also have knowledge of federal and state laws and regulations related to developmental disabilities.
The experience required for the Program Director position includes a minimum of five years of experience in managing programs and services for individuals with developmental disabilities, with at least two years in a supervisory or management position. The Program Director should have experience in developing and implementing programs, managing budgets, and providing training and supervision to staff.
- The Program Manager will be directly responsible for the hiring, training, and assessment of all DSPs and clinical staff.
- Contribute to the development and execution of the Personal Supports Program expansion strategy.
- Oversee employment-related initiatives and collaborate with partners, including the DDA.
- Control the distribution of funds and the awarding of contracts for local initiatives.
- Meet with top executives of other companies to discuss potential collaborations.
- Give people a crash course in the methods utilized to get them ready for the workforce and the rest of society.
- Create a system of mutual aid among neighbors.
- Support various programs’ efforts to increase revenue, expand donor bases, and increase grant funding.
- Insist on punctuality and accuracy in all billing and program paperwork.
- Keep the program at a high level, consistent with our goals and ideals.
- Conceives of, and oversees the execution of, the program’s financial plan.
- Maintaining a clean, safe, aesthetically pleasing, and operational building is your responsibility.
- Responsible for liaising with families, the individuals served by the program, and any relevant public or private sector institutions.
- Maintains a competent and qualified workforce by providing new hire orientation, ongoing training, and supervision of current employees.
- It is seen to it that the agreed staffing ratios are adhered to when implementing workforce allocation strategies.
- Maintains reliable documentation.
- Validates that the program stays within its allotted budget.
- Ensures the program continues to meet all legal standards.
Finance Director
The nature and extent of training required for the Finance Director position includes a bachelor’s degree in finance, accounting, or a related field. The Finance Director should have knowledge of federal and state laws and regulations related to finance and developmental disabilities. They should also have experience in financial management, budgeting, and accounting.
The experience required for the Finance Director position includes a minimum of five years of experience in financial management, with at least two years in a supervisory or management position. The Finance Director should have experience in managing budgets, developing financial policies and procedures, and providing financial analysis and reporting.
Functions
- works with lower-level managers to create and oversee budgets.
- Responsible for guiding managers in all aspects of strategic and tactical planning, goal setting, policymaking, controlling interpretations and interaction, and operational effectiveness assessment.
- Keep an eye out for discrepancies or trends in financial performance.
- Puts the final stamp of approval on significant purchases and budget adjustments.
- Responsible for ensuring the accuracy of all financial records and transactions.
- Provides guidance and technical skills to higher-ups when asked for it.
- Managing the creation, documentation, and dissemination of company-wide and internal operating policies, procedures, and guidelines.
- Takes charge of unusual tasks with major implications, either financially or in terms of intricacy.
Quality Assurance Coordinator
The nature and extent of training required for the Quality Assurance Coordinator position includes a bachelor’s degree in healthcare, human services, social work, or a related field. The Quality Assurance Coordinator should have knowledge of federal and state laws and regulations related to developmental disabilities and quality assurance. They should also have experience in quality assurance, program evaluation, and data analysis.
The experience required for the Quality Assurance Coordinator position includes a minimum of three years of experience in quality assurance or program evaluation, with experience in data analysis and reporting. The Quality Assurance Coordinator should have experience in developing and implementing quality improvement plans, conducting audits, and providing training to staff on quality assurance processes.
- Make in-depth inspections of agency services to check for regulatory compliance and guarantee a high standard of living for those who rely on them.
- Assist the Director in checking that all facilities have valid licenses, are safe, are adequately furnished, and have a welcoming atmosphere.
- Maintain a database of records, including monthly site paperwork, data sheets, fire drill logs, and individual behavior plans.
- Contribute to Incident Management by helping to report incidents, conduct investigations, monitor trends, and complete corrective action plans in a timely manner.
- Make sure the Office of Health Care Quality and Control has all the information it needs to conduct external investigations of incidents, and share that information with them when it’s collected.
Governing Body – Board of Directors
Ebby Healthcare Services, Inc. shall have as its governing body, a Board of Directors (BOD) formed in accordance with the requirements of the Department; COMAR 10.22.02 who will be responsible for overseeing the agency and ensuring that all services are provided in line with the Administration. The governing body shall be legally responsible for ensuring that each aspect of the EHS Inc. program operates in compliance with all the requirements of COMAR 10.22.02 and all other applicable laws and regulations. The governing body shall also be legally responsible for overseeing the management and operation of all programs conducted within the agency. Members of the Board will be chosen based on their expertise in fields related to the services offered by the agency. Therefore, qualified individuals shall make up the membership. Based on COMAR 10.22.02.08, the governing body of at EHS Inc. shall include, at a minimum, at least one individual with a developmental disability, one family member of an individual with a developmental disability, and an individual with experience in the field of developmental disabilities.
The person on the Board shall include.
- Individuals who are intellectually and developmentally disabled,
- A member of the extended family of someone who has intellectual or developmental disabilities.
- Professional having a background in caring for those who have intellectual or developmental disabilities.
- Individuals from the agency
- Additional EHS Inc. appointees
Summary Table of Persons who will be Members of the Governing Body
Name of the Member | Member Description |
Individual with experience in the field of developmental disabilities | |
Family member of an individual with a developmental disability | |
Individual with developmental disabilities | |
Individual with experience in the field of developmental disabilities | |
Individual with experience in the field of developmental disabilities |
Functions of the Governing Body
The governing body shall adopt written bylaws which require it to be legally responsible for:
- Supervising the administration and functioning of the organization.
- Ensuring that the agency operates in compliance with all the requirements of COMAR 10.22.02 and all other applicable laws and regulations.
- Endorsing the agency’s mission statement, long-term objectives, policies, protocols and financial plan.
- Establishing and forbidding situations that could lead to financial or personal conflicts of interest for governing body members, staff, caregivers, volunteers, and members of the standing committee.
- Ensuring that the agency responds to all POCs in a timely manner.
- Endorsing the program service plan of the agency and guaranteeing the delivery of services aligns with the plan.
- Making sure that a minimum of 75 percent of the agency’s governing body comprises individuals residing within the State or within a 100-mile radius of the licensee’s administrative offices, located within the State unless otherwise specified by EHS Inc.
- Has established an Administration approved community-based advisory board or committee; and
- Receives an Administration approved waiver.
- Ensuring that no employee of the agency or immediate family member of an employee of a licensee may serve as a voting member of the governing body of the licensee, unless
- The employee receives services from the licensee; or
- The Administration approves the composition of the governing body through an innovative program services plan in accordance with Regulation .09 of COMAR 10.22.02; and
- Ensuring that members of the governing body and employees of the licensee may not own property that is leased back to the licensee.
The Executive Director of EHS Inc. shall ensure that the PSP is reviewed by its governing body and updated at least every 3 years.